Privacy & Cookie Policy
July 2025
At Accelerate Skills Online, we care about your privacy and are committed to handling your personal data responsibly and lawfully. This policy explains how we collect, use, and protect your information – including the use of cookies – when you visit our website or purchase a course.
1. Who We Are
Rise Technical Recruitment operates the Accelerate Skills Online platform and acts as the data controller when collecting and processing your personal data. You can contact us at any time via the Contact Us page.
2. What Personal Data We Collect
We may collect the following types of personal data when you interact with our site:
- Your name and contact information (e.g. email address);
- Account login details (excluding passwords);
- Course purchase and usage details;
- Messages or enquiries sent to us;
- Technical data (e.g. IP address, browser, device type).
We do not collect or store any payment card information.
3. Payments and Third-Party Providers
Payments for courses are processed securely by a third-party payment provider, WooCommerce. We do not have access to or store your card details.
4. How We Use Your Data
We use your data to:
- Process course orders and provide access;
- Communicate with you and respond to queries;
- Comply with legal obligations.
We only process your data where we have a lawful basis, such as your consent, fulfilling a contract, a legal requirement, or our legitimate interests.
You will not be subject to any automated decision-making or profiling while interacting with us.
5. Sharing Your Data
We may share your personal data with:
- Course Providers (to give you access to your selected course);
- Payment providers and other sub-processors who enable us to provide this service.
We do not sell your data. All third parties are required to keep your data secure and comply with data protection laws.
6. Your Rights Under UK Data Protection Law
Under the UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Erase your data (“right to be forgotten”) where possible
- Restrict how your data is used
- Object to certain processing
- Data portability – receive your data in a structured format
- Withdraw consent at any time where we rely on it
- Not be subject to automated decision-making, including profiling
To exercise any of these rights, contact us on mydata@risetechnical.co.uk. We will aim to respond to all enquiries within 30 days. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
7. How Long We Keep Your Data
We only keep your personal data for as long as necessary to provide our services and meet legal obligations. After this, we securely delete your data.
8. Data Security
We use industry-standard security measures to protect your data, including secure servers and encryption. However, no online platform can be 100% secure — please keep your login details safe and let us know if you suspect any unauthorised access.
9. Cookies and Similar Technologies
We use cookies to make our site work better and to analyse usage. These include:
Essential Cookies
- CFTOKEN / CFID: ColdFusion session cookies to manage your session.
- JSESSIONID: A secure session cookie used to manage login state.
Analytics Cookies (Google Analytics)
- __utma: Tracks total number of visits by a user.
- __utmb / __utmc: Measure the duration of a visit.
- __utmz: Tracks the source of traffic (e.g. search engine, referral).
These help us improve the site and understand user behaviour but do not identify you personally.
You can control cookies via your browser settings. Disabling some cookies may affect site functionality. Learn more at www.allaboutcookies.org.
10. Questions or Concerns?
We’re happy to help. Please get in touch with our Data Protection Officer on mydata@risetechnical.co.uk if you have any questions about this policy or how we handle your data. We will aim to respond to all enquiries within 30 days.